At Shivrat, we aim to deliver your orders quickly and safely. Please read our shipping terms below.
1. Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- During high-demand periods (festive seasons, sales), processing may take slightly longer.
2. Shipping Methods & Delivery Time
- We partner with reliable courier services across India.
- Estimated delivery time: 5–7 business days (depending on location).
- Remote or rural areas may take additional time.
3. Shipping Charges
- Standard Shipping: Calculated at checkout (if applicable).
- Free Shipping: Available on orders above a specified purchase amount (if applicable).
- Cash on Delivery (COD) may include an extra handling fee.
4. Order Tracking
- Once shipped, you will receive a tracking ID via email/SMS.
- You can track your order on the courier partner’s website.
5. Delays & Responsibility
- We are not responsible for delays caused by courier companies, natural events, or unforeseen circumstances.
- If your order is delayed beyond the expected timeframe, please contact us and we will assist you.
6. Wrong Address / Undeliverable Packages
- Customers are responsible for providing the correct shipping address.
- If a package is returned due to an incorrect address, re-shipping charges may apply.
7. International Shipping
(Currently, we ship only within India. International shipping may be added in the future.)
8. Contact Us
For questions related to shipping, please contact us:
📧 Email: Shivrat2025@gmail.com